SHIPPING & DELIVERIES

Here is some Frequently Asked Questions about how we ship the items and about the deliveries of your ordered items-

Do you charge for delivery- What’s the charge?
Yes we charge for the shipping charge but It depends on where you want the item to be delivered and the amount of your single order. If your order amount more than BDT 2000 it will be FREE of charge.

Dhaka City:
We deliver across the Dhaka city mostly on Next Day. If your order is over BDT 2000 in value and under 2 kg in weight, your delivery will be free. If your order may be outside these bounds, you will be quoted for delivery on checkout.

Nationwide
We work with xxxx courier to deliver orders to nationwide. If you're checking out for delivery outside of Dhaka it will cost you BDT 100 for most of the items, in exceptional cases we provide a shipping estimate on checkout.

How do deliveries work?
We deliver across the Dhaka City by xxxx and nationwide by xxxx courier service!
Deliveries work differently depending on where you want the item to be delivered.

How long will my delivery take?
Delivery timeframes depend on where you want the item to be delivered.

How do I track my order?
We'll send you an email as soon as your order has been confirmed and dispatched from our warehouse and generally we do it on the same day if you placed an order before 5PM. Where required, your email may include a tracking number.
Alternatively you can jump into your account to track your order online.

How will I know if my order has been dispatched?
We'll send you an email as soon as your order has been confirmed and dispatched from our warehouse. Alternatively you can jump into your account to track your order. Generally we keep our all client posted about their package to avoid any delay to delivered the items. Keep watching you phone calls to get the item delivered to you.

What do I do if I've placed an order and need to change my delivery details?
Give us a call on 01911707104, or drop us a line by email us as early as possible if the item is not shipped out we'll see what best we can do.

If your order has already been dispatched, we will unfortunately not be able to change any delivery details.
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