RETURN & REFUND POLICY


We really hope that you're happy with your purchase every time! If there is any manufacturing fault or the item is “Dead on Arrival” or any color or size mismatches, we'll be happy to "Exchange" or "Full Refund" or the same product provided that it is in full as it is a condition as delivered.

You have 3 calendar days after item delivery, to notify us that you want to return your product. If your item meets all the requirements, your return can be initiated by calling our Customer Service at 01911707104.

NOTE:
You must show the original Customer Copy of the Invoice to authenticate your purchase, at the time of handing over the product.

REQUIREMENT FOR A VALID RETURN:
Proof of purchase (order number, invoice, etc)
Reason for return has to be valid and return acceptance conditions met (check out below)

VALID CONDITIONS AND REASONS TO RETURN AN ITEM:
Delivery of wrong product
Delivery of defective product
Delivery of the products with missing parts
Incorrect content on website

RETURN/REPLACEMENT GUARANTEE MAY NOT APPLY IN ANY OF THE FOLLOWING CONDITIONS:
• Damages due to misuse of product
• Incidental damage due to malfunctioning of product
• Any consumable item which has been used or installed
• Innerwear, lingerie, socks and clothing freebies
• Products with tampered or missing serial / UPC numbers
• Any damage/defect which is not covered under the manufacturer's warranty
• Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered.
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